Chicago Headquarters & Laboratory
[ Fulton Market · CLIA-Certified On Site ]Gene Matrix — Chicago HQ
Address: 1375 W Fulton St STE 545, Chicago, IL 60607
Phone: +1 (847) 302-9668 — Mon–Fri 8AM–5PM CT
Email: support@genematrix.io
Lab: CLIA ID 14D2276402 · CAP-aligned · ISO 15189 · NPI 1225729312
Our Fulton Market headquarters houses the CLIA-certified laboratory where every Gene Matrix panel is run and dual-reviewed. Results in 5–7 days (48-hour priority available).
DNA Testing Chicago →All 50 States, By Mail
Every Gene Matrix test is an at-home cheek-swab kit with free shipping both ways — no blood draw, no clinic visit required. Telehealth genetic counseling is available nationwide, and in-person counseling is offered at the Fulton Market office.
Illinois patients get priority logistics out of Chicago; the same CLIA-validated panels and 5–7-day turnaround apply everywhere in the U.S.
Full Service Area →Expanding Internationally
[ Southeast Europe · Partner-Lab Model ]After launching in Slovenia in mid-2025, Gene Matrix AI expanded across the Balkans through partnerships with local laboratories, hospitals, and medical universities — bringing clinical-grade genetic testing to regions where patients previously had to travel abroad for it.
Serbia & the Balkans
Partner-laboratory network anchored in Belgrade, with regional coverage across Serbia, Bosnia and Herzegovina, North Macedonia, and Azerbaijan.
Serbia & Balkans Page →Slovenia
Our first Southeast European market — the launchpad for the regional partner-lab model that now spans the Balkans.
Global Impact →Croatia · Montenegro · Albania · Bulgaria
Planned launches that will complete a comprehensive precision-medicine network across Southeast Europe.
Newsroom →The Partner-Lab Model
In each country we partner with leading hospitals and clinics for sample collection, local laboratories for initial processing and logistics, medical universities for clinician training, and health ministries for regulatory compliance.
How It Works →Gene Matrix Academy
Our clinician-training program has already certified 200+ regional physicians on interpreting genetic results and integrating precision medicine into practice.
For Providers →Franchise Model
40+ territories are available across the Balkans, EU, and Africa for qualified partners who want to bring Gene Matrix testing to their market.
Franchise Opportunities →One Lab Standard. Every Location.
[ CLIA-Certified · ISO 15189 · Dual Review ]
Whether your kit ships from Chicago or your sample is collected at a partner site in Belgrade, every panel runs under the same quality system — up to 99.9% analytical accuracy, dual review, and physician-ready reports. Membership is $89/month ($59/mo billed annually, $712/yr) with all 11 tests included.