How it works
Your sample, collected at home in a few minutes, genotyped in our own CLIA-certified lab (New York orders excepted) and sent to you through the lab’s secure link.
$199–$499per test, self-pay
- Genotyped in our own CLIA-certified lab (New York orders excepted)
- Your genetic data is never sold, and never shared for marketing or research
- Reports are yours to keep
- Full refund within 30 days of ordering, as long as your results haven’t been delivered.
The journey
Your part takes a few minutes at home and a trip to the mailbox. The lab does the genotyping, and your reports arrive through the lab’s secure link, which we email you when they are ready.
01
OnlineOrder
Choose the test that fits what you want to know. Every test has one self-pay price, paid when you order. Insurance billing for GenePGx is coming soon. We ship within the US for now; email us about other countries.
Ways to start
02
By mailReceive
Your kit arrives by mail, straight from the lab: the swab and its tube, and everything you need to use it.
03
At homeCollect
Wait 30 minutes after eating or drinking, then rub the soft swab along your lower gums, 10 times on each side. Seal it in its tube and send it back as the kit explains. For GeneBaby, a gentle swab along your baby’s gums instead.
04
By mailReturn
Activate your kit online, then seal the tube and send it back in the prepaid return box.
05
Our lab, ChicagoGenotyped in our lab
Your sample is genotyped in our own CLIA-certified lab in Chicago.
Orders shipped to New York are completed through a physician order or a reference laboratory permitted in New York.
06
Secure linkRead, then re-read
Your reports arrive through the lab’s secure link, which we email you. With GeneMatrix+, they are re-read automatically whenever the evidence from our sources is updated. The first year of GeneMatrix+ is included when you turn on automatic renewal at checkout.
Where your sample goes
Your sample goes to our own CLIA-certified laboratory in Chicago, and every order is tested there except those shipped to New York. Genotyping reads a selected set of known variants, not your whole genome.
- Laboratory director
- Dr. Shawn Desai, Ph.D., J.D., N.R.C.C.
- CLIA certificate
- 14D2276402
- Address
- 1375 W Fulton St, Suite 545, Chicago, IL 60607
Ways to start
Nutrigenomics
$199–$499 one-time
GeneCore, the all-in-one, and four single tests. For general wellness.
One-time payment. Self-pay only. We don’t bill insurance for this test. For general wellness and information, not diagnosis.
Pharmacogenomics
$399 self-pay price
One test, GenePGx: how you are likely to process everyday, pain and mental-health medicines.
One price, paid when you order. We don’t send a claim to your health insurance. Want to use insurance? Insurance billing is coming soon. Have Medicare, Medicaid or other government coverage? Please contact us before you order.
GeneCancer
$399 self-pay price
Checks selected variants across 108 genes, including BRCA1 and BRCA2, by genotyping.
If you or a close relative has had cancer, ask your doctor about full-gene clinical testing.
One price, paid when you order. Selected variants only, by genotyping. Not a full-gene test. Have Medicare, Medicaid, TRICARE or another government health plan? Please contact us before you order.
For families
$399 one-time
GeneBaby: inherited conditions screened in a newborn, from a gentle swab along your baby’s gums.
One-time payment. Self-pay only. We don’t bill insurance for this test. At checkout, a parent or legal guardian confirms they are ordering for their baby.
Oral Health DNA
$199 one-time
Measures the microbes in your saliva, not your genes.
One-time payment. Self-pay only. We don’t bill insurance for this test.
Full refund within 30 days of ordering, as long as your results haven’t been delivered.
What’s in your kit
No appointment and no needles. Open it when it suits you, at the kitchen table or wherever you like.
- 01The swab and its tubeA soft sponge swab on a cap, and a tube with a little liquid that keeps your sample stable in the post. Your genetic tests share one kit; Oral Health DNA has its own. GeneBaby uses a separate gentle swab along your baby’s gums.
- 02Step-by-step instructionsPrinted, in plain words, from the wait before you start to the post box.
- 03An activation cardYour kit ID, with a QR code and a barcode. Scan it to activate your kit before you mail it.
- 04A specimen bagA sealable bag with an absorbent pad inside, which the postal rules ask for.
- 05A sealA sticker across the box flap, so it arrives as you closed it.
- 06A prepaid return boxThe return box and a prepaid USPS return label. Postage is paid.
How to collect
- 01Wait 30 minutesNothing to eat, drink, smoke or chew first. Setting a timer helps.
- 02Activate your kitWhile you wait, scan the QR code on your activation card, or go to genematrix.io/activate and type in your kit ID.
- 03Swab your gumsRub the soft swab along your lower gums, 10 times on one side, then 10 times on the other.
- 04Cap itHold the tube upright, unscrew the cap, put the swab into the tube and screw the cap on tightly.
- 05Shake itTurn the tube upside down and shake it ten times.
- 06Send it backBag it, box it and seal it, then mail it within seven days. The return label is prepaid.
Illustrative
GeneDiet · Nutrition traits
Illustrative example
shown
- Caffeine
- Lactose
- Appetite and fullness
| Trait | Result | What it means |
|---|---|---|
| Caffeine | Faster | Associated with clearing caffeine more quickly than is typical, across groups studied. |
| Lactose | Persistent | Associated with digesting milk sugar into adulthood. |
| Appetite and fullness | Typical | Associated with typical hunger and fullness signals across groups studied. |
Your results
Results are usually ready 5 to 7 business days after the lab receives your activated sample (10 to 14 business days during holiday weeks). When your results are ready we email you (the email never names your test) with the lab’s secure link to your report, which asks for the tested person’s details before it opens.
- What was found, what it means, and what to discuss with your clinician.
- With GeneMatrix+, your reports are re-read automatically whenever the evidence from our sources is updated.
- If you cancel GeneMatrix+, every report stays yours.
Before you order
Paying
One self-pay price, paid when you order.
Every test has one self-pay price, paid when you order. Insurance billing for GenePGx is coming soon.
Shipping
Kits ship within the US.
We ship within the US for now; email us at info@genematrix.io about other countries. Prices are in US dollars.
Our promises
The guarantee
Full refund within 30 days of ordering, as long as your results haven’t been delivered. Once your results are delivered, the guarantee no longer applies.
Cancel anytime
Cancel anytime online, or by writing to info@genematrix.io. Your reports stay yours; re-reads stop when GeneMatrix+ ends.
Your data
We never sell your genetic data, and we never share it for marketing or research. It goes only to those who complete your order: the laboratory that runs your tests; for an order shipped to New York, the physician or reference laboratory that completes it; and service providers under contract that store your data or prepare your report for us, including Labrynix and SignalPGx, the laboratory-information and reporting software we use. Once we can bill health plans, and only if you choose to bill our pharmacogenomics (PGx) test to yours, your health plan receives what it needs to process that claim, and for no other purpose. Nutrigenomics and oral microbe results never go to a health plan. That holds while GeneMatrix+ is active and after it ends.
Questions
What happens after I return my sample?
Your sample is genotyped in our own CLIA-certified lab, and your reports arrive through the lab’s secure link, which we email you as each one is ready. With GeneMatrix+, they are re-read automatically whenever the evidence from our sources is updated. Orders shipped to New York are completed through a physician order or a reference laboratory permitted in New York.
How long do results take?
Results are usually ready 5 to 7 business days after the lab receives your activated sample (10 to 14 business days during holiday weeks). When your results are ready we email you (the email never names your test) with the lab’s secure link to your report, which asks for the tested person’s details before it opens.
What is the sample?
Saliva, collected with a gentle swab along your gums. No needles. For 30 minutes before you swab, please don’t eat, drink, smoke or chew gum. For GeneBaby, it’s a gentle swab along your baby’s gums, at least an hour after breast milk.
What’s in my kit?
Every kit comes with the swab and its tube, step-by-step instructions, an activation card, a specimen bag, a seal and a prepaid return box. It ships straight from the lab.
Do I need more than one sample?
The genetic tests you order for yourself come in one kit, with one swab to take at home. Oral Health DNA comes in its own kit, with its own swab. GeneBaby uses a separate gentle swab along your baby’s gums.
Where do you ship?
We ship within the US for now; email us at info@genematrix.io about other countries. Prices are in US dollars.
What happens to my genetic data?
We never sell your genetic data, and we never share it for marketing or research. It goes only to those who complete your order: the laboratory that runs your tests; for an order shipped to New York, the physician or reference laboratory that completes it; and service providers under contract that store your data or prepare your report for us, including Labrynix and SignalPGx, the laboratory-information and reporting software we use. Once we can bill health plans, and only if you choose to bill our pharmacogenomics (PGx) test to yours, your health plan receives what it needs to process that claim, and for no other purpose. Nutrigenomics and oral microbe results never go to a health plan.
Is this a diagnosis?
Our genetic tests are laboratory-developed tests performed in our own CLIA-certified laboratory. New York is the exception: orders shipped there are completed through a physician order or a reference laboratory permitted in New York. Our genetic tests have not been cleared or approved by the FDA. Results describe inherited traits and risks and are meant to inform decisions you make with your clinician. They are not a diagnosis.
What is the guarantee?
Full refund within 30 days of ordering, as long as your results haven’t been delivered. Once your results are delivered, the guarantee no longer applies.
Start at your kitchen table.
Nutrigenomics$199–$499 one-time
GeneCore, the all-in-one, and four single tests. For general wellness.
One-time payment. Self-pay only. We don’t bill insurance for this test. For general wellness and information, not diagnosis.
Pharmacogenomics$399 self-pay price
One test, GenePGx: how you are likely to process everyday, pain and mental-health medicines.
One price, paid when you order. We don’t send a claim to your health insurance. Want to use insurance? Insurance billing is coming soon. Have Medicare, Medicaid or other government coverage? Please contact us before you order.
GeneCancer$399 self-pay price
Checks selected variants across 108 genes, including BRCA1 and BRCA2, by genotyping.
If you or a close relative has had cancer, ask your doctor about full-gene clinical testing.
One price, paid when you order. Selected variants only, by genotyping. Not a full-gene test. Have Medicare, Medicaid, TRICARE or another government health plan? Please contact us before you order.
For families$399 one-time
GeneBaby: inherited conditions screened in a newborn, from a gentle swab along your baby’s gums.
One-time payment. Self-pay only. We don’t bill insurance for this test. At checkout, a parent or legal guardian confirms they are ordering for their baby.
Oral Health DNA$199 one-time
Measures the microbes in your saliva, not your genes.
One-time payment. Self-pay only. We don’t bill insurance for this test.
Full refund within 30 days of ordering, as long as your results haven’t been delivered.
Please read
LabOur genetic tests are laboratory-developed tests performed in our own CLIA-certified laboratory. New York is the exception: orders shipped there are completed through a physician order or a reference laboratory permitted in New York. Our genetic tests have not been cleared or approved by the FDA. Results describe inherited traits and risks and are meant to inform decisions you make with your clinician. They are not a diagnosis.
WellnessOur nutrition, supplement, athletic and wellbeing reports are for general wellness and information. The evidence behind these associations is less established than for our clinical panels, and these reports are not intended to diagnose, treat, cure or prevent any disease.
PGxPharmacogenomic results describe how your body is likely to process certain medicines. They do not tell you whether a medicine will work for you, and they are not dosing instructions. Never start, stop or change a medication because of a genetic result. Bring it to the prescriber who manages your medicines.
CancerTesting for inherited cancer risk is a screening test, not a diagnosis. A result with no variant found does not mean you will not develop cancer, and finding a variant does not mean you will. Talk to your doctor or a genetic counselor before making any decision about screening, medication or surgery.
NewbornGeneBaby does not replace the newborn screening your state performs at birth, and it is not a diagnostic test. Deciding to test a child is a decision to make with your pediatrician.
NoteOral Health DNA is a laboratory-developed test performed in our own CLIA-certified laboratory. New York is the exception: orders shipped there are completed through a physician order or a reference laboratory permitted in New York. It has not been cleared or approved by the FDA. It measures the DNA of microbes in your saliva, not your DNA: it is not a genetic test, not a diagnosis, and not a prediction of any disease.